Privacy policy

Last updated: 6 November 2018

This Privacy Policy regulates the processing of personal data on the website (hereinafter also referred to as "website").
The website user must read this Privacy Policy carefully whenever he / she proposes to use the website, as it may change without notice (check the update date at the beginning of the text).

1. Definition
1.1 Personal data must mean information, of any nature and support, including sound and image, relating to an identified or identifiable natural person. An identifiable person is one who can be identified, directly or indirectly, namely by reference to an identification number or to one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity.

2. Data controller and national supervisory authority
2.1 The entity responsible for the collection and processing of users' personal data, namely, by the categories of data collected, what is their treatment and the purposes for which they are used is IXL- Comercio e Serviços, SA taxpayer number 504893548 Headquarters Rua da Liberdade N. 481 - Boucinha, telephone number 253524984, email

2.2 National supervisory authority
The national supervisory authority is the National Data Protection Commission (CNPD):
Rua de São Bento, nº 148, 3rd
1200-821 LISBON

3. Types of personal data and purposes of processing
3.1 Access to the website and navigation: with access to the website, a set of computer data is automatically collected, which are recorded temporarily in own files, and are also automatically deleted after a certain period. The collection of these data has purely technical objectives, such as connection configuration, system security, technical network administration and website optimization. The personal data collected for this purpose are as follows: a) IP address of the requesting processor; b) Access date and time; c) Name and URL of the downloaded file; d) Volume of data transmitted; e) Indication of whether the transfer was successful; f) Data identifying the browser software and the operating system; g) Website from which you accessed our website; h) Name of the Internet service provider.

3.2 Contact form: if you wish to contact XL- Comercio e Serviços, S.A directly through the website, you must complete the form provided for that purpose, which can be found in the menu under “Contacts”. You will be asked for some personal data such as name, email address and location. The collection of this data is only intended to make it possible to respond to your request and provide you with the information you need.

3.3 Newsletters: IXL- Comercio e Serviços, S.A offers the possibility of subscribing to a free newsletters service for visitors to its website. The purpose of this service is to provide its subscribers with relevant information within the areas of interest covered by the services provided by XL- Comercio e Serviços, S.A. To be able to take advantage of this service, you will necessarily have to provide your email address. You can cancel the subscription to the newsletters service at any time, just by following the instructions provided at the end of each newsletter.

3.4 The User guarantees that the personal data provided to IXL- Comercio e Serviços, S.A are true and becomes responsible for communicating any changes to them.

4. Provision of data to third parties
4.1 Your personal data may be disclosed to third party service providers that assist IXL- Comercio e Serviços, S.A in the exercise of its activity such as website hosting services, brand management and product promotions. As far as possible, IXL- Comercio e Serviços, S.A seeks to ensure that the entities that have access to personal data are credible and offer high guarantees of protection, never being transmitted data beyond what is necessary to provide the contracted service.

4.2 In addition, your personal data may be disclosed to third parties, for:
Meet requirements imposed by law or by the competent governmental or judicial authorities;
Satisfy the requirements necessary to initiate or sustain a lawsuit or defense in a lawsuit;
Your personal data may also be communicated to the police or judicial authorities, in accordance with the applicable laws and regulations and upon a formal request by the authorities, for the purpose of preventing fraud against us (anti-fraud services).

5. Period of retention of your data
Your personal data will be kept for the period necessary to fulfill legal obligations. In the absence of a specific legal requirement, the user's personal data will be stored and preserved for a period of 10 years.

6. Storage of your Personal Data
The personal data collected and processed by IXL- Comercio e Serviços, S.A are stored on servers with limited access, located in controlled facilities.

7. Data transfers abroad
If the provision of certain services by IXL- Comercio e Serviços, SA implies the transfer of users' personal data outside Portugal, IXL- Comercio e Serviços, SA will strictly comply with the applicable legal provisions, namely regarding the determination of the suitability of such Country with regard to the protection of personal data and the requirements applicable to such transfers.

8. Security measures
To avoid unauthorized disclosure or access and to ensure the appropriate use of users' personal data, IXL- Comercio e Serviços, SA uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form of unlawful treatment.
For this purpose, in addition to using the HTTP protocol over an additional security layer that uses the SSL / TLS (HTTPS) protocol, its system encrypts the information to ensure that they are not intercepted when transmitted over the Internet. network and has implemented authentication / access control systems (login and password) and use of firewalls.

9. Cookies
This website uses cookies to improve its service. Some cookies are essential to ensure the features made available, while others are designed to improve user performance and experience. You should not continue to access our website after the cookie alert, if you do not agree with its use. For more information about the cookies used by this website and how to manage and modify them, please consult our Cookie Policy.

10. Rights of Data Subjects
According to the legislation in force, the user has the right to access and rectify his personal data, as well as the right to request its elimination, oppose its treatment and obtain its limitation or portability insofar as it is applicable .

You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you can, at any time, ask to stop receiving our communications for marketing and advertising purposes.

These rights can be exercised by directly contacting IXL- Comercio e Serviços, S.A,
- by post: Rua da Liberdade, N.481 - Boucinha 4835-132 Guimarães
- by email:

11. Link to social networks
We allow connection to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them.
These are connections to social networks external to IXL- Comercio e Serviços, S.A subject to their own Privacy Policies. These networks may record information related to users' activities on the Internet, including on our website.
We recommend the analysis of the conditions of use and the privacy policies of these social networks, in order to know exactly how they use the users' personal data, as well as the procedure to eliminate or limit the treatment of such data.

12. Children
IXL- Comercio e Serviços, S.A does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, do not give us personal data. If you believe that a minor has provided personal data to IXL- Comercio e Serviços, S.A, contact us so that we can make every effort to delete this personal data from our databases.

13. Applicable law
In case of controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any conflict of applicable laws. Without prejudice to filing a complaint with the identified national supervisory authority 2.2, the parties agree that all legal actions or procedures arising from or related to this Privacy Policy, will be the responsibility of the Portuguese courts and agree to submit any dispute regarding this matter to the jurisdiction of the Judicial Court of the Braga District.

14. Updates to this Privacy Policy
This Privacy Policy is subject to change. The date of the last update to this document is shown in the caption “Updated at” in the header of this document. Changes to this Privacy Policy will take effect when published on the website.
We use our own and third party cookies to offer you a better experience and service. To know which cookies we use and to disabled it, please read cookies policy.
By ignoring or close this message, and except if you have disabled cookies, you are consent its use in this device.